Support
Help & Advice
The Dulux Help & Advice team are more than just a phone number. Our expert support team can help with everything from choosing colour, what product is the most appropriate for your job or troubleshooting when something hasn’t gone your way.
Let's connect, we're here to help!
You can get in touch in a number of ways, whatever is most convenient to your needs.
Our friendly Help and Advice team can help you order exactly what you need. Call 13 25 25 and speak to one of our team members or submit an enquiry via our online form.
Available 7 days a week, start a chat with our team to discuss everything you need to gain colour confidence.
Fill out our enquiry form and our expert Help & Advice team will get back to you about your request.
Our LiveChat consultants are experienced in the Dulux colour range along with popular colours and trends. They can help give you colour confidence to make your decision.
Get expert application advice from our Help and Advice consultants who can help guide you through the whole process of your project, step-by-step, or offer troubleshooting advice to help solve your paint problems.
Call Centre and LiveChat hours
LiveChat
Monday-Friday: 8.00am-8.00pm
Saturday: 9.00am-8.00pm
Sunday: 10.00am-4.00pm
Public holidays: 9.00am-4.00pm
Call Centre
Monday-Friday: 7.30am-7.00pm
Saturday: 8.30am-3.00pm
LiveChat – operating hours
Monday-Friday: 7.30am-7.30pm
Saturday: 8.30am-7.30pm
Sunday: 9.30am-3.30pm
Public Holidays: 8:30am-3:30pm
Call Centre
Monday-Friday: 7.00am-6.30pm
Saturday: 8.00am-2.30pm
LiveChat – operating hours
Monday-Friday: 6.00am-6.00pm
Saturday: 7.00am-6.00pm
Sunday: 8.00am-2.00pm
Public Holidays: 7:00am-2:00pm
Call Centre
Monday-Friday: 5.30am-5.00pm
Saturday: 6.00am-1.00pm