Consumer on phone to help and advice with stickers in the background on the wall.
Support

Help & Advice

The Dulux Help & Advice team are more than just a phone number. Our expert support team can help with everything from choosing colour, what product is the most appropriate for your job or troubleshooting when something hasn’t gone your way.

Let's connect, we're here to help!

You can get in touch in a number of ways, whatever is most convenient to your needs.

Our friendly Help and Advice team can help you order exactly what you need. Call 13 25 25 and speak to one of our team members or submit an enquiry via our online form.

Available 7 days a week, start a chat with our team to discuss everything you need to gain colour confidence.

Fill out our enquiry form and our expert Help & Advice team will get back to you about your request.

sample pots, A4 stickers, atlas
Let us help you find the right colour

Our LiveChat consultants are experienced in the Dulux colour range along with popular colours and trends. They can help give you colour confidence to make your decision.

people painting staircase with rollers and green paint
Let’s get you painting like a pro

Get expert application advice from our Help and Advice consultants who can help guide you through the whole process of your project, step-by-step, or offer troubleshooting advice to help solve your paint problems.

Call Centre and LiveChat hours

LiveChat

Monday-Friday: 8.00am-8.00pm

Saturday: 9.00am-8.00pm

Sunday: 10.00am-4.00pm

Public holidays: 9.00am-4.00pm

Call Centre

Monday-Friday: 7.30am-7.00pm

Saturday: 8.30am-3.00pm

LiveChat – operating hours

Monday-Friday: 7.30am-7.30pm

Saturday: 8.30am-7.30pm

Sunday: 9.30am-3.30pm

Public Holidays: 8:30am-3:30pm

Call Centre

Monday-Friday: 7.00am-6.30pm

Saturday: 8.00am-2.30pm

LiveChat – operating hours

Monday-Friday: 6.00am-6.00pm

Saturday: 7.00am-6.00pm

Sunday: 8.00am-2.00pm

Public Holidays: 7:00am-2:00pm

Call Centre

Monday-Friday: 5.30am-5.00pm

Saturday: 6.00am-1.00pm